Privacy Policy

Privacy Policy Mobilestock

Last updated: [09-12-2024]

At Mobilestock, we highly value the protection of personal data. As a wholesaler, we process personal data of our business partners and their contacts with care and in accordance with the General Data Protection Regulation (GDPR). This statement explains what data we collect, how we process it, and what rights you have.

1. Who are we?

Mobilestock
Mobilestock BV
Lievelderweg 65
7131 MB Lichtenvoorde
Chamber of Commerce number: 69797323
VAT number: NL858016047B01

For privacy-related questions, you can contact us via:
Email: info@mobilestock.nl
Phone: 088 650 05 01

2. What personal data do we process?

We process personal data of business partners and their contacts, including:

• Basic data: Name, company name, position, business contact details (phone number, email address, address).
• Order data: Details about placed orders, invoices, and deliveries.
• Payment data: Bank account number and other financial details necessary for payments.
• Communication data: Emails, phone calls, and other forms of correspondence.
• Website data: IP address, browser information, and cookies (for usage analysis and website optimization).

3. For what purposes do we process your data?

We process personal data exclusively for the following purposes:

• Contract execution: To process orders, deliver products and services, and handle payments.
• Customer management: To maintain business relationships, respond to inquiries, and provide support.
• Marketing and communication: To send business offers, newsletters, and information about products or services.
• Legal obligations: For tax filings, accounting, and compliance with other legal obligations.
• Website optimization: To analyze and improve our website and online services.

4. On what legal grounds do we process data?

We process personal data based on the following legal grounds:

• Contract execution.
• Legal obligation.
• Legitimate interest, such as marketing and customer management.
• Consent (if required, such as for newsletters).

5. How do we handle your data?

We only share personal data with third parties if necessary for our services, such as:

• Logistics partners: For shipping orders.
• Payment processors: For securely processing payments.
• IT service providers: For supporting our systems and website.

We have data processing agreements with these parties to protect your data. We never sell your data to third parties.

6. How long do we retain your data?

We retain your personal data no longer than necessary for the purposes for which it was collected:

• Order and invoice data: 7 years (legal retention period).
• Marketing data: Until you unsubscribe from communication.
• Website data: Up to 26 months after your visit (for analytical purposes).

7. What are your rights?

As a data subject, you have the following rights:

• Right to access: You can request to know what data we hold about you.
• Right to correction: You can request to correct inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your data, unless we are legally obligated to retain it.
• Right to restriction: You can request to restrict the processing of your data.
• Right to object: You can object to the processing of your data for marketing purposes.
• Right to data portability: You can request your data in a structured format.

To exercise these rights, please contact us at Email: info@mobilestock.nl.

8. How do we protect your data?

We implement appropriate technical and organizational measures to protect your data, such as:

• Encrypted data transfer (SSL).
• Strict access controls to systems.
• Periodic security audits.

9. Use of cookies

Our website uses cookies to enhance user experience and collect statistics. For more information, please refer to our cookie policy.

10. International data transfer

If we transfer data outside the European Economic Area (EEA), we ensure an appropriate level of protection in accordance with the GDPR, for example, through standard contractual clauses.

11. Complaints

Do you have a complaint about how we handle your personal data? Please contact us at Email: info@mobilestock.nl. You also have the right to file a complaint with the Data Protection Authority.

12. Changes to this privacy policy

We reserve the right to change this privacy policy. We recommend regularly reviewing this policy for updates.

Questions?

For questions about this privacy policy, please contact us at:
Email: info@mobilestock.nl
Phone: 088 650 05 01